FCA: Claims management companies to highlight free alternatives

CMCs FCA regulated from 2019

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FCA: Claims management companies to highlight free alternatives

The Financial Conduct Authority (FCA) has proposed forcing claims management companies (CMCs) to highlight any free alternatives - such as ombudsman schemes - to customers before using their services.

The FCA will become the regulator of CMCs established or serving customers in England, Wales or Scotland from 1 April 2019. At the same time, the Financial Ombudsman Service will become responsible...

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Hannah Godfrey
Author spotlight

Hannah Godfrey

Professional Adviser journalist from 2016-2020

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