FCA: 13% claim to have been mis-sold by their adviser

Many claim to have received bad advice

Tom Ellis
clock • 2 min read

One in eight people who received financial advice in the past 12 months claim to have been mis-sold an investment or pension product, according to a wide-ranging consumer survey by the Financial Conduct Authority (FCA).

In its Financial Lives Survey 2017 the FCA interviewed 13,000 people about their personal finances and found 13% of those who received advice in the past 12 months believed their financial adviser had at one point mis-sold them a pension or investment product. The same percentage of people believed they had received bad advice unrelated to mis-selling either recently or in the past. The numbers tell a similar story for those who received advice more than 12 months ago but do not currently have an adviser: one in seven (16%) believe they have been mis-sold a pension or investment produ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Understanding UK money habits: FCA's 2024 Financial Lives report key takeaways

Understanding UK money habits: FCA's 2024 Financial Lives report key takeaways

'Survey highlights significant challenges in financial resilience and pension savings'

Caitlin Southall
clock 12 June 2025 • 5 min read
Finfluencer trials delayed until 2027 due to court backlog

Finfluencer trials delayed until 2027 due to court backlog

Nikhil Rathi gave the update to aTreasury Committee hearing

Sorin Dojan
clock 10 June 2025 • 2 min read
Sustainability and market abuse concerns raised as FCA rings bell on PISCES launch

Sustainability and market abuse concerns raised as FCA rings bell on PISCES launch

PISCES regulatory regime now live

Linus Uhlig
clock 10 June 2025 • 3 min read