Royal London pays out in 97.3% of claims

Almost £1m was paid in free cover claims - free cover is provided for up to 90 days while an application is being processed and will pay out on receipt of a valid claim before any premium has been collected from the customer.   In addition more than 60% of all claims paid were fast-tracked and paid within three days. Royal London has also published two sets of statistics for income protection to reflect the ABI's new reporting methods compared to the previous method of reporting IP claims.   The ABI has changed how it measures the percentage of claims paid for income protection so ...