Cold-calling consultation - where to draw the line on legitimacy?

Government target certain conversations

Victoria McKeever
clock • 2 min read

The government's proposed crackdown on illegitimate cold-callers is "not watertight", pension experts have said, although it has to "navigate a fine line" in trying to help advisers operate effectively.

The government is looking to crack down on increasing numbers of pension scams by banning cold-callers and restricting pension transfers. In a consultation document published on 5 December it said it wanted the ban to have a "wide scope" to prevent it being circumvented by firms adapting their business models to avoid the measures. Conversation topics set to be covered by the crackdown include offers of ‘free pension reviews' and high-return pension funds as well as a range of inducements to transfer funds. The ban would also extend to calls that result in ‘hand-offs' to other orga...

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