Webb: Too many providers still stuck in old ways

Webb (pictured) said he saw a "diversity" in the pension provider space, which meant some firms were "getting it" whereas others were keeping their heads down, treating customers the way they always did and thinking "no one will notice". The minister's comments came in response to Dispatches:How to Blow Your Pension reporter Michael Buerk's concerns customers were still issued with confusing information packs, which were designed to lead people towards buying annuities. Some of the so-called welcome packs, intended to inform people about their options under the new pension freedoms, i...