FOS orders L&G to compensate clients for '93 pensions advice

Carmen Reichman
clock

Legal & General Assurance Society (L&G) has been directed to compensate two clients it advised to transfer savings out of their employer's pension arrangements 21 years ago.

The Financial Ombudsman Service found the provider had failed to alert both clients to the danger of losing pension value following the transfer. It also did not assess their risk profiles adequately, it said. In the first case, a client referred to as 'Mr C', aged 42, was advised by an L&G representative to transfer the value of his deferred pension benefits to a personal pension. The representative told the client of "increased benefits and increased flexibility" if he went ahead with the transfer, the FOS found. However, the client's savings would have needed to achieve a ret...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Two firms declared in default by FSCS over pensions advice

Two firms declared in default by FSCS over pensions advice

Both Oakwood Financial Management and GO IFA are no longer trading

Isabel Baxter
clock 11 April 2024 • 1 min read
FCA lays out 2024/25 fees/levies proposals; £755m planned spend

FCA lays out 2024/25 fees/levies proposals; £755m planned spend

‘We recognise that firms continue to face inflationary pressures’

Hope Coumbe
clock 09 April 2024 • 4 min read
FSCS places Lancashire firm Frodsham Financial Planning in default

FSCS places Lancashire firm Frodsham Financial Planning in default

Advice practice formerly traded as Tom Carroll Associates FP

Hope Coumbe
clock 13 February 2024 • 1 min read