PFS revives pro bono advice project with Citizens Advice

Carmen Reichman
clock •

The Personal Finance Society (PFS) has revived its joint scheme with Citizens Advice and plans to roll out pro bono advice across 100 of the organisation's branches with the "capacity to expand further".

PFS chief executive Keith Richards (pictured) said the organisations are in the "final stages" of pulling together the "enhanced" project, which will see advisers give up some of their time to provide free advice to consumers through Citizens Advice branches across the country. Advisers will do the work for free, and the PFS has been "overwhelmend" by the demand from its members, Richards said, although it has yet to be finalised exactly what form of advice the project will offer. The PFS and Citizens Advice started to revive the project last autumn after the industry was given time t...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Women in Financial Advice Awards 2026: Photo highlights from the night

Women in Financial Advice Awards 2026: Photo highlights from the night

Celebrating the best women in advice and financial services

Professional Adviser
clock 06 November 2026 • 1 min read
Feel Good Friday: Rathbones donates £35,000 to London Youth

Feel Good Friday: Rathbones donates £35,000 to London Youth

Youth Work Week

Professional Adviser
clock 06 November 2026 • 1 min read
Women in Financial Advice Awards 2026: Winners' gallery

Women in Financial Advice Awards 2026: Winners' gallery

Championing women in advice and financial services

Professional Adviser
clock 05 November 2026 • 1 min read