Lawyers called in to investigate FCA handling of closed policy probe

clock

The Financial Conduct Authority (FCA) board has called in lawyers to investigate the regulator's handling of the revelation it is to examine the fair treatment of "long standing" customers in life insurance products, a revelation which sparked huge losses in some insurers' share prices on Friday.

The four biggest fallers on the FTSE 100 at the close of trading were Resolution, which was more than 7% lower, Legal & General, Aviva and Prudential. Investors interpreted news the City regulator is to investigate firms running 30 million old insurance policies over concerns about "unfair" terms and conditions as damaging to some of the UK's oldest life companies. Information about the FCA's plans appeared to have been part-shared with at least one media organisation on Friday, even though full details of the probe were not due to be published until Monday. Aviva and Partnership, ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FOS fees could fall if cases resolved early

FOS fees could fall if cases resolved early

Consultation seeking to modernise charges

Jenna Brown
clock 13 August 2025 • 2 min read
Consumer Duty two years on: Challenges remain for advisers

Consumer Duty two years on: Challenges remain for advisers

‘Biggest challenge for advisers at the moment'

Sahar Nazir
clock 31 July 2025 • 4 min read
FCA and FOS reveal reforms as part of redress 'modernisation'

FCA and FOS reveal reforms as part of redress 'modernisation'

Follows joint call for input and government proposals

Isabel Baxter
clock 15 July 2025 • 3 min read