FCA pledges better communication with small firms

The board's minutes published on Thursday showed it agreed that "further work on effective communication with smaller firms" was required. It suggested the FCA should base any communications work on "lessons learned from the engagement with firms on consumer credit". The FCA takes over regulation of consumer credit activity in April. The need for better communication was first flagged up by the FCA's Smaller Business Practitioner Panel, which called for further investment in the field. The board also mulled over opportunities to increase transparency by publishing the FCA's inte...