DIY investors cite advisers' product knowledge as key attraction

Laura Miller
clock

More than a third of do-it-yourself (DIY) investors say a financial adviser's knowledge of products, including tax and charges, is the most valued part of their service, according to research from Prudential.

The study among DIY investors - those who self-select the majority of their investments - shows that an adviser's product knowledge is the most valued aspect of advice according to 34%, ahead of a fifth who feel the adviser's track record is worth paying for, and 9% who value specific knowledge about different asset classes. Investors who no longer use an adviser cite perceived lack of value and upfront charges as key reasons for moving to DIY, particularly those with less than £20,000 invested. One quarter of these investors recognise that financial advisers offer value, but say they...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Tax Planning

Budget 25: IHT nil rate bands frozen until 2031

Budget 25: IHT nil rate bands frozen until 2031

Confirmed in Budget documents today

Isabel Baxter
clock 26 November 2025 • 2 min read
How charitable giving could help mitigate the IHT on pensions impact

How charitable giving could help mitigate the IHT on pensions impact

Castlefield adviser unpacks what the IHT on pensions changes mean for charitable gifting

Isabel Baxter
clock 27 October 2025 • 3 min read
Reeves eyes income tax rise in Autumn Budget – report

Reeves eyes income tax rise in Autumn Budget – report

Would break Labour’s manifesto pledge

Isabel Baxter
clock 24 October 2025 • 2 min read