FCA to speed up consumer redress

Jenna Towler
clock

Consumers who have suffered financial harm will be compensated quicker through the Financial Conduct Authority's (FCA's) enforcement process.

In a paper released this morning, the regulator said enforcement would play a key role in its desire to identify potential problems at an earlier stage - and take steps to avert them. Journey to the FCA said the watchdog would act where it considered "that particular aspects of a firm's business model or culture - such as its product selection, training and recruitment or remuneration practices - are likely to harm consumers". It also promised to put more emphasis, at an earlier stage, "on securing redress where consumers have suffered harm". It said the new approach had already be...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FOS award limits increase for next financial year

FOS award limits increase for next financial year

One type of complaint sees a £10,000 rise

Sophia Panayi
clock 01 April 2026 • 1 min read
FOS increases fees for the first time in two years

FOS increases fees for the first time in two years

New fees effective from 1 April

Sophia Panayi
clock 01 April 2026 • 2 min read
FOS ten-year limit sparks adviser concerns over complaint exceptions

FOS ten-year limit sparks adviser concerns over complaint exceptions

Parliamentary scrutiny predicted

Sophia Panayi
clock 31 March 2026 • 4 min read