Spike in number of bank staff stealing from customers

clock

The number of bank staff stealing or deceiving customers has risen by more than 40% in the last year, fraud figures show.

CIFAS, an anti-fraud organisation whose members include most major banks and building societies, said that there had been an "alarming increase" in the level of fraud committed by employees. One particular trend was for cashiers to cream off elderly customers' deposits when they take cash into a branch. According to CIFAS, the total number of insider fraud cases identified rose from 330 in 2010 to 378 in 2011, an increase of almost 15%. However, the number of dishonest actions by staff to obtain a benefit through theft or deception rose from 156 cases to 220 - a 41% increase. In...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Majority of female planners would recommend role to other women

Majority of female planners would recommend role to other women

Despite career still being considered a ‘male dominated’ sector

Isabel Baxter
clock 22 July 2025 • 4 min read
Client profiling linked to stronger due diligence and provider turnover

Client profiling linked to stronger due diligence and provider turnover

Advisers with defined client segmentation strategies more likely to assess and switch investment providers

Sahar Nazir
clock 22 July 2025 • 2 min read
IHT receipts hit £2.2bn in three months

IHT receipts hit £2.2bn in three months

HMRC collects £100m more than last year in first quarter of tax year

Sahar Nazir
clock 22 July 2025 • 3 min read