Unum urges IFAs not to collect extra underwriting data

clock

Unum has completed the roll-out of its fully electronic income protection (IP) application and underwriting process that means the vast majority of cases will be processed on the spot.

It expects at least 80% of applications to be decided immediately by the system, including many requiring ratings. The provider also asked well-meaning advisers to resist the temptation to take extra or unnecessary data that was not asked for during the process as this can slow the decision time. Linton Penman, head of retail marketing at Unum, told COVER the process was expected to significantly reduce the need for GP reports even for high value cases and meant applications could now be completed online including final signatures and direct debit details. "It's not that unusual fo...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Income Protection

Tom Baigrie: 'Insurers and distributors are failing to market IP'

'We need to pick up the pace'

Tom Baigrie
clock 16 November 2020 • 3 min read

L&G paid out almost £300m for group protection in 2018

Rehabilitation services

Adam Saville
clock 09 May 2019 • 1 min read

'One in five' UK businesses lack expertise to manage absence

Zurich research

Adam Saville
clock 04 February 2019 • 1 min read