Investigation: Banks 'mis-sold' interest rate protection

Katrina Lloyd
clock

A Sky News investigation has uncovered evidence High Street banks deliberately mis-sold interest rate protection, leaving hundreds of firms struggling to meet repayments.

In an interview with Sky News, ex-HBOS and Lloyds TSB employee James Ducker claims banks flouted guidelines and put profits before customers' interests. The products are known as 'swaps' because the bank and customer exchange or 'swap' loan repayments. If interest rates rise, the bank covers the increase in repayments for the customer but if rates fall, the customer pays a fee back to the bank. Banks contacted by Sky News said they always provided enough information to highlight the potential risks of any products they offer. However, investors who entered into 'swap' arrangements cla...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Proposed simplified advice rules unlikely to help service new clients, advisers say

Proposed simplified advice rules unlikely to help service new clients, advisers say

Research from AJ Bell

Sophia Panayi
clock 01 June 2026 • 1 min read
Succession Alliance to tackle 'completely unregulated' space this year

Succession Alliance to tackle 'completely unregulated' space this year

Wants to create a ‘minimum set of standards’

Sophia Panayi
clock 27 May 2026 • 4 min read
Clearer simplified advice guidance needed to 'drive genuine progress'

Clearer simplified advice guidance needed to 'drive genuine progress'

Responses to FCA consultation were due by last Friday

Sophia Panayi
clock 27 May 2026 • 5 min read