Standard slams Towry transfer errors

In a note sent to advisers, Standard Life reveals of 1,500 transfer requests received since January, only 500 have been completed and the receipt of "inaccurate information" lies at the heart of the delays. "Towry have stated publicly that the backlog had been cleared, however this is not the experience at Standard Life," says the note. The assets belong to those of former clients of Edward Jones, which was acquired by Towry last October. Amongst a list of errors giving rise to the delays are missing stock confirmations and the receipt of cash or stock that has not been requested. ...