Bupa offers return-to-work support on group IP

The change, available in the New Year, comes following customer and intermediary feedback, and will see dedicated claims assessors and nurses allocated to each case. Bupa says this will enable targeted return-to-work interventions and guidance according to individual needs. Employees will no longer need to complete lengthy claims forms, as a trained nurse will call or visit to gather details and provide full support from an early stage. Bupa Health Assurance director Steve Payne says: "Our customers tell us that when an employee cannot work due to long-term sickness, they want app...