Abbey case declines will be final

The lender says the move is a response to the 'exceptionally high' volumes of new mortgage applications it was experiencing, adding that many of the cases submitted were incomplete, either without all the details requested or without the additional documentation required to complete the application. In order to combat the negative impact this was having on its service offering, the lender has issued brokers with a set of new policy guidelines, containing information that must be included in the application. The lender says the changes - which come into immediate effect - are part of an...