PFS MoneyPlan scheme hailed a success

The MoneyPlan scheme, which involved 36 PFS members providing volunteer pro-bono advice across 29 Citizens Advice Bureaux in the UK, was rated highly by four out of five clients. Analysis of the scheme shows 81% rated the advice as "very helpful", 64% have taken some action as a result of the advice given and 76% say the problem which they needed help with has now been fully or partly resolved. Over nine out of ten say they prefer face-to-face advice because of the opportunity to examine and receive assistance with understanding documents. Nearly 80% say using MoneyPlan was their firs...