Laptop theft costs Nationwide an FSA fine

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The Financial Services Authority has fined Nationwide Building Society £980,000 for not having sufficient controls in place to protect customers from risk after an employee laptop was stolen.

The FSA says the failings of systems and controls to protect against financial crime were discovered after the theft of a laptop from a Nationwide employee's home last year. During its investigation, the regulator found the building society did not have adequate information security procedures and controls in place, potentially exposing its customers to an increased risk of financial crime. It also discovered Nationwide was not aware the laptop contained confidential customer information and did not start an investigation until three weeks after the theft. Moreover, the failings oc...

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