How can advisers help clients recover from poor bank advice?

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The IFA industry has been abuzz this week following a BBC Money Watch programme highlighting the plight of thousands of customers mis-sold a ‘Balanced' fund by Barclays ‘salespeople'.

Victims also protested at the House of Commons last week in a bid to speed up the compensation process. Many lost their life savings after Barclays’ advisers recommended they put huge sums of money into the Aviva Global Balanced Income fund. The fund was a high-risk stock market investment but was sold by Barclays to investors with lower risk profiles. The programme reported on the case of Sue Murton from Aldeburgh who lost £17,000 of her life savings. She went into Barclays looking for a “cautious-to-medium” risk investment and was advised to put £50,000 into the Aviva fund. However,...

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