This week, the financial advice world reminded us that whether it’s fraud, fines, or future-focused fintech, there’s no room for playing it safe. From cyber scams in your inbox to chatbots in your client meetings, the industry is confronting change on all fronts – and those who look away might just miss the plot.
If you got an email from the 'FCA' asking if you received some mysterious documents, we hope you didn't click. The regulator (the real one) issued a warning after scammers impersonated its chief compliance officer in an email sent from a Romanian domain. Not exactly subtle, but a strong reminder that vigilance is still your best compliance tool. Meanwhile, Octopus Money CEO Ruth Handcock shared with us how the firm is scaling its ambitious "one front door" model — welcoming everyone, regardless of wealth. In a world of segmentation and selectiveness, it's a refreshingly open-door policy....
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