Problem providers: Stick or twist for the sake of your firm's efficiency?

Months for responses

clock • 7 min read
Problem providers: Stick or twist for the sake of your firm's efficiency?

Arduous admin, lengthy delays and communication practices that hark back to the previous century are just some of the frustrations experienced by advisers when dealing with providers. But what can, or should, be done about it?

Providers taking a painfully long time to deliver something people expect to be straightforward and simple, like transferring a client's defined contribution (DC) pension from one provider to another,...

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