Regulation

The Financial Ombudsman Service (FOS) this week published its latest complaints data for individual financial businesses. Here are some of the stand-out stats...

A financial services marketing expert has suggested consumers care very little about the status of their adviser and criticised the FSA's choice of terminology on the issue.

Adviser Sheriar Bradbury says Ivan Massow may be on to something with his new commission refund business...

Entrepreneur Ivan Massow, fresh from launching his new venture which aims to refund 'unearned' trail commission to retail customers, said he is confident the process does not fall foul of HMRC tax rules where it involves pension plans.

National Australia Bank is in talks with NBNK, the challenger bank run by former Northern Rock's former chief executive Gary Hoffman, over a merger of its UK operations as part of a bid for the 632 branches being sold by Lloyds Banking Group, plus other...

Ivan Massow is back with a controversial new business idea - and he is ready for a "punch-up" as he tries to pinch advisers' clients.

Openwork is providing its advisers with a new client bank segmentation tool to help them transition for the retail distribution review (RDR) and get them ready for fee-charging business models.

An adviser has spoken of his anger and confusion after an adjudicator from the Financial Ombudsman Service (FOS) ruled he had given unsuitable advice to clients on insolvent investment firm Keydata - even though the FSA had previously deemed his recommendation...

The post-2012 regime for continuing professional development (CPD) is the "most transformational" aspect of the Retail Distribution Review (RDR), according to Chartered Institute for Securities & Investment (CISI) managing director Ruth Martin.

Honister Capital, the private investment company which owns two networks and a national IFA, is to roll out a new charging proposition for firms.