Regulation

Lloyds is continuing to pressurise staff to mis-sell credit cards, loans and insurance, a leaked email has revealed - just months after the bank was fined £28m for promoting a ruthless sales culture.

Creative destruction: The entrepreneur's secret weapon

Regulation round-up: Disclosure, simplified advice and payday lending

Forget Facebook and #ad, LinkedIn is your real money maker, argues Raymond James

Insurer Zurich UK Life has recovered after taking a hit in its bond business last year, posting a 10% rise in operating profits in the first half of the year.

Adviser charging: Life after ‘three-plus-a-half'

Prudential has appointed the current executive director of insurance supervision at the Bank of England (BoE) to the newly created role of group regulatory director.

The Financial Conduct Authority (FCA) has outlined its expectations of firms and individuals when communicating with customers via social media.

Small firms have seen improvements in the way the Financial Conduct Authority (FCA) communicates with them and said the regulator's approach has become "increasingly proactive, proportionate and predictable", according to a far reaching survey.

Sesame Bankhall Group has set aside £31m for possible customer redress as "a number" of business reviews with "uncertain" outcomes are completed, parent company Friends Life has announced.