Retirement

Pension freedom opened drawdown to the mass market

Pension freedom began in April 2015

Zurich's head of platform strategy gives due diligence tips to advisers

Wants to be more accountable to public

Discovered a string of failings

Part of group's digital transformation programme

FCA and DWP consult on capping early exit charges

Gold is 'standard asset'

Decisive judgement currently being appealed

CII aims to raise standard of service across the industry