Shopping around failure persists among pension freedom savers, research

Pension freedom began in April 2015

Jenna Towler
clock • 2 min read

Seven in ten people who have accessed their retirement savings since pension freedom did not shop around for different products, research from Citizens Advice has revealed.

The national charity found a quarter of people (24%) who stayed with their pension provider did so because they thought the product on offer was the best value - however, they did not look at what else was on offer from other providers. Citizens Advice warned pension savers they risked ending up with poor value products which may not meet their needs if they fail to assess other options. The survey of more than 500 people who had accessed defined contribution pots following pension freedom highlighted a selection of reasons why people remain with their existing provider: ● More tha...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Case study: The hidden risk of a single member SSAS without a professional trustee

Case study: The hidden risk of a single member SSAS without a professional trustee

The problem, the solution, lessons learned

Caitlin Southall
clock 30 March 2026 • 4 min read
Salary sacrifice protections overturned by House of Commons

Salary sacrifice protections overturned by House of Commons

Commons overturns Lords amendment to increase cap to £5,000 from initial £2,000 proposal

Holly Roach
clock 24 March 2026 • 1 min read
 Rachel Vahey: Advisers and clients still need clarity on NMPA increase

Rachel Vahey: Advisers and clients still need clarity on NMPA increase

'HMRC has had years to clear this up but has sat on its hands'

Rachel Vahey
clock 11 March 2026 • 4 min read