Protection

Talking face to face remains an excellent tool for both existing and new clients. Maria Merricks looks at how to plan the perfect client seminar.

LeadPoint, the online lead generation solutions provider, has announced the launch of its real-time telephone verification system.

Holloway Friendly Society has reduced broker liability through the introduction of tele medical underwriting on its Income Protection policies.

The British Insurance Brokers' Association (BIBA) has launched on YouTube.

In advance of a change in the law, James Walker describes what the removal of the default retirement age could mean to businesses and their employee benefits

In every relationship there comes a time where the real value of it is revealed to both parties. Over the last year it seems many holders of individual PMI policies have been weighing that very question up, and as Owain Thomas writes, the answer is increasingly...

In recent years providers have concentrated on the underwriting elements of customer service. Rhys Dudding asks whether the other end, claims, is now ripe for an overhaul

As they evolve for today's markets, group products are set to sell well, but should group risk advisers focus on income protection or critical illness? Paul Avis makes the case for a balance of both

Technical matters

For Fortis’ Martin Werth change is all in a day’s work and should be for the rest of the industry