Complaints about annuities are continuing to rise more than a year after the Chancellor announced a reform of the retirement income market, according to the latest figures from the Financial Ombudsman Service (FOS).
Most customers are receiving suitable mortgage advice but some firms rely too heavily on tightly structured processes, which force their advisers to bend information to give supposedly 'suitable advice', the regulator has found.
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The Financial Conduct Authority (FCA) has banned an equity release and mortgage adviser for making illegitimate transfers totalling £1m.
The Conservative government will introduce legislation ruling out increases in income tax, value added tax (VAT) and national insurance rates for the next five years, it was confirmed in the Queen's Speech, which also detailed plans for an in-out EU referendum...
The Prime Minister is set to launch a consultation into a scheme targeting those under 40 who have never owned their own homes.
The Financial Ombudsman Service (FOS) has ruled out charging "nominal" fees to complainants, agreeing with Parliament's view the service must be free to ensure the public's confidence in it.
Treasury Committee chairman Andrew Tyrie has said the Financial Conduct Authority (FCA) must engage more with the regulated community and do more for consumers, as the City watchdog announced sweeping structural and personnel changes following a strategic...
A family of five, their mortgage adviser and a solicitor have narrowly escaped jail after being found guilty of masterminding a £1.5m mortgage fraud.
The Financial Conduct Authority (FCA) is considering a number of recommendations on how financial services firms can improve the way they handle complaints, including removing a rule stating that not all gripes must be reported to it.
The Financial Conduct Authority (FCA) was born in the aftermath of a crisis, so that is all it knows, but it has laid the groundwork for making markets work well again, its chairman John-Griffith Jones is expected to say in a speech on Thursday.
A former mortgage adviser jailed for a £478k fraud - which included conning members of his own family - has lost an appeal against his prison sentence.
The Financial Conduct Authority (FCA) has fined Yorkshire Building Society £4.1m for failings when dealing with its mortgage customers experiencing payment difficulties.
The Financial Ombudsman Service (FOS) has ordered an equity release provider to repay a client the cost of a lifetime mortgage after it found the client had received bad advice.
The Financial Conduct Authority (FCA) has banned an investment and mortgage adviser for submitting fake and misleading mortgage applications.
Royal Bank of Scotland and Natwest Bank has been fined £14.5m by the Financial Conduct Authority (FCA) for failings in their mortgage advice.
The Financial Conduct Authority (FCA) is seeking examples of occasions the industry suspects it may have applied its rules after the fact with the benefit of hindsight.
Bank of Scotland has been unfairly double billing customers who fell behind on their mortgages, a High Court judge in Belfast has ruled.
The Financial Conduct Authority (FCA) has banned a former mortgage adviser and insurance broker from working in the financial services industry after finding he had committed a string of offences including fraud.
Brokers have called for Financial Conduct Authority (FCA) staff with more sector knowledge of the mortgage intermediary industry to stop undue lender influence on regulatory decisions.
A director of a mortgage brokerage has been disqualified from acting as a company director for 13 years for misleading investors, the regulator and HMRC.
The Financial Conduct Authority (FCA) has defended the Financial Ombudsman Service (FOS) from allegations of inconsistent case verdicts.
Financial Conduct Authority (FCA) chief executive Martin Wheatley was paid a total of £610,000 in the year to 31 March, with a basic salary of £460,000, figures published today show.
The Financial Conduct Authority (FCA) may restrict the changes lenders can make to mortgage contracts after assessing the fairness of the existing regulations.