Regulation
Half of advisers label FOS 'unfair'
Almost half of advisers believe the Financial Ombudsman Service (FOS) is unfair when adjudicating on advice cases, research suggests.
Millions of 'disenfranchised' savers could benefit from advice review
Millions of "totally disenfranchised" savers could return to financial advice as a result of the government's wide-scale review, adviser Keith Churchouse has said.
Major review of financial advice market launched
A major review into consumer access to the financial advice market has been launched by HM Treasury and the Financial Conduct Authority (FCA).
FOS annuity complaints continue to rise
Complaints about annuities are continuing to rise more than a year after the Chancellor announced a reform of the retirement income market, according to the latest figures from the Financial Ombudsman Service (FOS).
MMR review: FCA flags advice risk in overly rigid use of rules
Most customers are receiving suitable mortgage advice but some firms rely too heavily on tightly structured processes, which force their advisers to bend information to give supposedly 'suitable advice', the regulator has found.
Super-safe suitability reports: How to get it right
Top tips for completing super-safe suitability reports
FCA bans equity release adviser over £1m covert money transfers
The Financial Conduct Authority (FCA) has banned an equity release and mortgage adviser for making illegitimate transfers totalling £1m.
Queen's Speech: Govt to freeze tax rises for five years
The Conservative government will introduce legislation ruling out increases in income tax, value added tax (VAT) and national insurance rates for the next five years, it was confirmed in the Queen's Speech, which also detailed plans for an in-out EU referendum...
PM launches discount home scheme for 100,000 first-time buyers
The Prime Minister is set to launch a consultation into a scheme targeting those under 40 who have never owned their own homes.
FOS rules out charging complainants
The Financial Ombudsman Service (FOS) has ruled out charging "nominal" fees to complainants, agreeing with Parliament's view the service must be free to ensure the public's confidence in it.
Tyrie: The FCA must improve
Treasury Committee chairman Andrew Tyrie has said the Financial Conduct Authority (FCA) must engage more with the regulated community and do more for consumers, as the City watchdog announced sweeping structural and personnel changes following a strategic...
Adviser and family of five escape jail for £1.5m mortgage fraud
A family of five, their mortgage adviser and a solicitor have narrowly escaped jail after being found guilty of masterminding a £1.5m mortgage fraud.
FCA considers removing same-day complaints rule
The Financial Conduct Authority (FCA) is considering a number of recommendations on how financial services firms can improve the way they handle complaints, including removing a rule stating that not all gripes must be reported to it.
The FCA is a child of crisis, says chairman
The Financial Conduct Authority (FCA) was born in the aftermath of a crisis, so that is all it knows, but it has laid the groundwork for making markets work well again, its chairman John-Griffith Jones is expected to say in a speech on Thursday.
Adviser loses appeal against prison sentence
A former mortgage adviser jailed for a £478k fraud - which included conning members of his own family - has lost an appeal against his prison sentence.
Yorkshire BS fined £4m for mistreatment of customers in arrears
The Financial Conduct Authority (FCA) has fined Yorkshire Building Society £4.1m for failings when dealing with its mortgage customers experiencing payment difficulties.
FOS finds against equity release adviser
The Financial Ombudsman Service (FOS) has ordered an equity release provider to repay a client the cost of a lifetime mortgage after it found the client had received bad advice.
FCA bans adviser over fake mortgage applications
The Financial Conduct Authority (FCA) has banned an investment and mortgage adviser for submitting fake and misleading mortgage applications.
FCA fines RBS and Natwest £14.5m over mortgage advice
Royal Bank of Scotland and Natwest Bank has been fined £14.5m by the Financial Conduct Authority (FCA) for failings in their mortgage advice.
FCA calls for examples of retrospective regulation
The Financial Conduct Authority (FCA) is seeking examples of occasions the industry suspects it may have applied its rules after the fact with the benefit of hindsight.
Bank of Scotland unfairly double billed customers says judge
Bank of Scotland has been unfairly double billing customers who fell behind on their mortgages, a High Court judge in Belfast has ruled.
FCA ban of ex-mortgage adviser fraudster upheld
The Financial Conduct Authority (FCA) has banned a former mortgage adviser and insurance broker from working in the financial services industry after finding he had committed a string of offences including fraud.
Brokers accuse FCA of lender bias
Brokers have called for Financial Conduct Authority (FCA) staff with more sector knowledge of the mortgage intermediary industry to stop undue lender influence on regulatory decisions.
Disgraced mortgage director handed 13-year ban
A director of a mortgage brokerage has been disqualified from acting as a company director for 13 years for misleading investors, the regulator and HMRC.
