Regulation

Insurance and investment companies could reduce their complaints significantly by improving their administration and customer service, according to a complaints survey.

Technology consultancy AT8 assesses what last week's FSA warning on investment selection means for you.

The FSA says adviser firms' over reliance on risk profiling and asset allocation tools could lead to serious customer detriment and warns it will take tough action on companies failing in this area.

The FSA has turned the tables on boiler room conmen by cold calling the scammers to warn them off using the same tactic to cheat investors.

The RDR is not a 'panacea' for the investment market's problem but it is worth a third of IFAs leaving the industry, FSA chief executive Hector Sants has told ministers.

The date for the House of Commons debate on the RDR has been changed to Monday 29 November following a request from the Labour party.

Paul Etheridge, chairman of Prestwood Group, explains why advisers who believe the RDR presents the biggest challenge to the industry would do well to think again...

The £1.5bn that the government has put on the table to settle the long-running Equitable Life saga is a good deal.

City police have arrested a 64-year-old man as part of an insider dealing investigation.

Ahead of the RDR, owner and director of Steve Billingham Consulting, Steve Billingham, assesses advisers’ attitudes to change