Steve Billingham: Thoughts on change

Change, for many people, can be a difficult thing. It can be both exciting and scary. Old habits die hard, and that is often why change programmes meet resistance, stall or fail. But, perversely, in my experience many people want to change their lives or their business in some way, but find it difficult to get started or to sustain the change for long. Personally I relish change. I find it stimulating, refreshing and energising. But despite the fact change is inevitable, particularly in the countdown to 2012, there is still incredible resistance to change both inside the industry and ...