Consumer Duty

'Advisers may need to have a re-think and explain things'

‘What we really need is wholesale cultural change’

'Maybe this is what a black belt in bureaucracy looks like'

Compliance clinic launched to offer guidance around the regulation

Highest usage ever in February as Consumer Duty becomes new normal

Advisers might need to consider different solutions

This is a step change but, what if you're not in control?

Regulatory pressures propel surge in consolidation in financial advice sector

‘They have the opportunity to engage with clients on a flexible basis’

Regulator’s Lucy Castledine reflects on Consumer Duty six months in