Consumer Duty

You've got mail: FCA watching Consumer Duty preparation

Consumer Duty

You've got mail: FCA watching Consumer Duty preparation

The FCA acknowledges that you can't do everything all at once

clock 03 April 2023 • 4 min read
SimplyBiz pairs with Comentis on vulnerable client support

Consumer Duty

SimplyBiz pairs with Comentis on vulnerable client support

‘Regtech’ update comes ahead of Consumer Duty in July

clock 03 April 2023 • 2 min read
Consumer Duty likely to increase the number of complaints, FOS says  

Consumer Duty

Consumer Duty likely to increase the number of complaints, FOS says  

The ombudsman has released its plans for the next financial year

clock 31 March 2023 • 1 min read
Consumer Duty: Real risk provider/adviser tensions will rise

Consumer Duty

Consumer Duty: Real risk provider/adviser tensions will rise

Consumer Duty forces four major changes in financial services

clock 31 March 2023 • 6 min read
Just 35% of advisers consider Consumer Duty a 'significant' challenge

Consumer Duty

Just 35% of advisers consider Consumer Duty a 'significant' challenge

Findings from Standard Life’s poll of 600 advisers across the UK

clock 29 March 2023 • 1 min read
What Consumer Duty could mean for EIS investments

VCTs / EIS

What Consumer Duty could mean for EIS investments

Why should EIS be considered a part of avoiding foreseeable harm?

clock 27 March 2023 • 5 min read
Communication 'disconnect' remains ahead of Consumer Duty

Consumer Duty

Communication 'disconnect' remains ahead of Consumer Duty

Many clients read no financial services communications at all

clock 27 March 2023 • 2 min read
Over 400 characteristics identified as leading to customer vulnerability

Consumer Duty

Over 400 characteristics identified as leading to customer vulnerability

‘Unrealistic for advisers to remember all the information required’

clock 24 March 2023 • 2 min read
Marlborough launches new platform with 0.20% annual charge

Platforms

Marlborough launches new platform with 0.20% annual charge

Platform team being led by one of the founders of tech firm Seccl

clock 24 March 2023 • 2 min read
Advisers share top three Consumer Duty 'significant harm' risks

Consumer Duty

Advisers share top three Consumer Duty 'significant harm' risks

‘Vital advisers agree with clients which harms are most important to avoid’

clock 23 March 2023 • 3 min read