Consumer Duty

Executive director of consumers and competition speaks on upcoming rules

The watchdog has issued another warning on how it will discipline firms

Firms not challenging themselves enough on “uncomfortable questions”

PA's 23 March conference with Bankhall is available to watch now

'Opportunity for firms to lead on data-driven innovation'

How important is independence when seeking advice?

'Fortunately, advisers are nothing if not adaptable'

'The idea of collaboration comes in the form of knowledge sharing'

A preventative approach to consumer protection is the importance nuance

FCA and FOS get ducks in a row before new principle introduced