Consumer Duty

Firms not challenging themselves enough on “uncomfortable questions”

PA's 23 March conference with Bankhall is available to watch now

'Opportunity for firms to lead on data-driven innovation'

How important is independence when seeking advice?

'Fortunately, advisers are nothing if not adaptable'

'The idea of collaboration comes in the form of knowledge sharing'

A preventative approach to consumer protection is the importance nuance

FCA and FOS get ducks in a row before new principle introduced

Long-term plans for drawdown clients are essential

'The knack is finding ways to deliver compliance without spiralling costs'