Consumer Duty

Proof of value: Seven steps to comply with Consumer Duty

Consumer Duty

Proof of value: Seven steps to comply with Consumer Duty

'This was always going to be a big challenge for adviser firms'

clock 22 May 2023 • 5 min read
Consumer Duty: How to consider the vulnerable client's experience

Consumer Duty

Consumer Duty: How to consider the vulnerable client's experience

Research breaks down ideas and tactics advice firms can implement

clock 22 May 2023 • 1 min read
Industry Voice: Consumer Duty — delivering value in uncertain times

Consumer Duty

Industry Voice: Consumer Duty — delivering value in uncertain times

Ryan Medlock, Senior Investment Development Manager at Royal London, explores how advisers can deliver against the Consumer Duty alongside uncertain markets.

clock 19 May 2023 • 4 min read
PA Retreat: Richards calls industry to unite ahead of Consumer Duty

Consumer Duty

PA Retreat: Richards calls industry to unite ahead of Consumer Duty

Working together gives greater chance to ‘influence agenda’

clock 18 May 2023 • 4 min read
PA Retreat: Expect regulator to 'hit hard' on Consumer Duty

Consumer Duty

PA Retreat: Expect regulator to 'hit hard' on Consumer Duty

Regulator has political motivation to ensure Consumer Duty adherence

clock 17 May 2023 • 2 min read
FCA on hunt for 'a mindset change' with Consumer Duty

Consumer Duty

FCA on hunt for 'a mindset change' with Consumer Duty

The watchdog will be using its supervisory powers to enforce rules

clock 17 May 2023 • 1 min read
Consumer Duty: Clients content with value for money for paid advice

Consumer Duty

Consumer Duty: Clients content with value for money for paid advice

Value for money remains a huge focus for firms ahead of 31 July

clock 12 May 2023 • 1 min read
Consumer Duty: Clients need further education to invest

Consumer Duty

Consumer Duty: Clients need further education to invest

Spending more time educating clients on Consumer Duty would pay off

clock 11 May 2023 • 2 min read
Consumer Duty will help attract more clients, regulator tells firms

Consumer Duty

Consumer Duty will help attract more clients, regulator tells firms

Executive director of consumers and competition speaks on upcoming rules

clock 10 May 2023 • 1 min read
FCA: 'Expect robust action' with Consumer Duty supervision

Consumer Duty

FCA: 'Expect robust action' with Consumer Duty supervision

The watchdog has issued another warning on how it will discipline firms

clock 10 May 2023 • 1 min read