Consumer Duty looms large: Seven reasons not to panic

This isn't a case of: ‘So long, and thanks for all the fish'

clock • 5 min read

Karl Dines, the Consumer Duty guru, says while 31 July is not long off there is no reason to panic. Here he shares seven reasons to keep calm and do your Duty...

According to the latest Schroders Adviser Pules survey, 19% of advisers say they are fully prepared for the Consumer Duty, 77% say that their preparations are in progress and expect to be ready, and 4% say that they have not yet started to prepare. That survey was conducted in May 2023 - as I am writing this, it is mid-June, the sun is shining, and we have a deadline of 31 July. I would imagine most advisers will be confident in fully complying with the Consumer Duty. However, if not, don't panic - in this article, we hope to give guidance on life, the universe, and the Consumer Duty ...

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