Consumer Duty

Consumer Duty has officially come into play after a two-year wait

A look at where work still needs to be done as we move to the next phase

Reviewing the key rules and considerations on deadline day

Majority of IFAs think it has been ‘unclear, unresponsive and unhelpful’

Royal London's Jamie Jenkins shares insights on how The Consumer Duty is set to revolutionise the financial services industry, ushering in an era of elevated customer service standards and widespread transformations.

The defined benefit pension transfer market has been rapidly evolving

'Far-reaching and particularly important for financial advisers'

Financial services providers can make a ‘huge difference’

Offering comes as the FCA’s Consumer Duty deadline approaches

With the Consumer Duty deadline dominating the media, advisers' thoughts and dreams, are you making the most of your existing technology providers to help you meet the regulations? Steph Wilcox shares her thoughts...