This week the Financial Ombudsman Service has been brought under the scope of the Freedom of Information Act. We asked, what have you always wanted to know about the FOS?

Roger Edwards, proposition director, Bright Grey and Scottish Provident, delves deep into cyberspace and plucks out three protection sales techniques - one an oldie-but-goodie, one from the US and one for the future.

The Financial Services Compensation Scheme looks set to stump up $10m to allow a controlled liquidation of Lifemark after the main contender for a rescue of the fund pulled out.

Structured product providers must consider the needs of the retail consumer at the end of the supply chain and not just regard distributors as the ‘end customer', the FSA has said.

Royal London has reported new business sales up 12% so far in 2011, driven higher by strong performance of its international arm, Royal London 360.

The chief executive officer of part-nationalised British lender Lloyds Banking Group, Antonio Horta-Osorio, is taking a leave of absence for health reasons, a source with knowledge of the matter said according to reports.

MoneySavingExpert's Martin Lewis has written an open letter to Prime Minister David Cameron urging him to push through compulsory financial education in schools.

The FSA and the OFT are consulting on guidance to firms in relation to payment protection products - the first time the FSA has become involved in the design of a specific product.

An insurance director banned and fined by the the Financial Services Authority (FSA) for allowing a £1.43m fraud which ended up bankrupting his company has had his appeal refused at the Upper Tribunal.

Christopher Addenbrooke, CEO at Capita Financial Managers, is under pressure to explain how the Arch Cru fund range was allowed to fail while his firm was in charge of its management.