The questions you want answered that FOS can no longer avoid

Danny Cox, head of advice, Hargreaves Lansdown "Why does the client have the right of appeal when the firm does not, and how do they monitor consistency?" Phil Bray, marketing manager, Investment Sense "What percentage of complaints are overturned? The split between tied and IFA complaints would also be very interesting." Mark Hughes, principal IFA, Mark Hughes & Associates "Overall or for a specific product, has FOS ever imposed a quota/target on Networks to uphold a set number of complaints against their members." Phil Young, managing director, Threesixty "How many Ombu...