Opinion

I am such a stickler for good customer service that my family and friends often find it amusing when I fire off a letter to the chief executive of a company that has failed to deliver on a promise.

Before the turn of the year I wrote about falling interest and deposit rates and, as a result, a few of the short-term structured opportunities currently available.

What is the difference between Gordon Brown and Ronald McDonald? The answer is that it costs more to insure against default by Mr Brown than it does against default by Ronald McDonald. I will explain....

Rewind 12 months and not many of us could have predicted the outcomes we have seen over the last year.

I hope you all had a restful break and are ready to return to the fast paced protection industry that we know and love. And wasn't it just that last year?

The FSA has published its RDR feedback statement. Will distinguishing between independent and sales advice, setting minimum qualifications for IFAs and introducing a standard for independent advice ‘reform the investment market' and increase confidence...

Beverly, 42, earns £44,000 working as an architect for a large building company. She has nerve damage in her right arm caused by a car accident a few years ago for which she was not at fault. She is divorced with custody of two children aged 11 and 14....