‘You can have a higher sustainable income overtime’
Consumer Duty states consumer biases must not be exploited
‘Anyone running a business needs to offer value to their clients’
‘Your business and your people are under attack constantly’
'Advisers may need to have a re-think and explain things'
‘It needs to be done in a different and innovative way’
Advisers must be not be ‘deceived into believing AI can solve all problems’
'Retail-focused firms are also facing a short timeline to prepare'
Field was a former Work and Pensions Committee chair and a welfare champion
‘Now there's soft skills training but advisers naturally did it back then’