'Firms have made positive progress to improve consumer value'
‘Everybody is genuinely working to make better financial decisions’
‘It is about empowerment, engagement and education’
The former EQ Investors boss shares his ambitions for the new firm
Compliance will weigh more on those with global businesses and offerings
'If I had not been so distracted, I would have been less confident going for it'
‘Coaching should be core training for every single adviser’
‘It is the perfect balance of being client facing and giving services that matter’
But what if things really are different this time?