High street banks are using Wonga-style bullying letters to chase customers for payments.
Banks have paid out a total of £482m in redress to those they have missold interest rate hedging products, figures from the Financial Conduct Authority (FCA) show.
HSBC shares have fallen almost 5% after full-year results failed to meet market expectations.
Our weekly heads-up on the articles your clients may have read in the national newspapers over the weekend...
The first few months of 2014 have seen a gold rally. Will it continue?
The former chief executive of the Financial Ombudsman Service (FOS), Natalie Ceeney, has joined HSBC bank to head up its UK customer standards department.
The Financial Conduct Authority (FCA) is urging thousands of small firms affected by the interest rate swaps mis-selling scandal to hurry up with their compensation claims or risk missing out on money due to them.
Banks' redress payments to customers embroiled in the interest rate swap mis-selling scandal surged to £158.6m in December, putting most banks on track to reach their projected review targets.
HSBC is weighing up floating its UK arm, according to reports, ahead of new rules that demand banks ringfence their retail banking operations.