FSA

The ABI and FSA have of late made much hay over commitments to transparency.

New rules will force providers of endowment policies to tell policyholders when their opportunity to make a mis-selling complaint runs out of time, the FSA has announced.

Former director of the FSA pensions review Ron Devlin has just been announced as the new interim chief executive of the Financial Services Compensation Scheme.

General insurers may be able to continue to co-mingle client and insurers money in client accounts despite latest regulation proposals suggesting it will be prohibited from January 2006, the FSA has revealed.

Britain's financial services industry must recognise the big changes set to be unleashed by a pending wave of directives, regulations and other measures, the Treasury says.

‘Impartial and professional' Citizens Advice Bureaux staff command more respect in eyes of consumers than ‘biased, hard sell and pushy' financial institutions, suggests new research.

Consumers do not seem to view debt in the same category as other "financial matters" and are likely to turn to the Consumers Advice Bureaux for help only once a situation becomes extreme, suggests a report commissioned by the FSA and CAB.

The Treasury has announced National Savings & Investments will fall under the complaints regime of the Financial Ombudsman Service in order to harmonise complaints procedures with other financial services providers.

Home reversion plans will soon be policed by the Financial Services Authority but are unlikely to be included in the first wave of M-Day regulation, the Treasury has just announced.

Accountant Deloitte & Touche's research into the costs and benefits of implementing new rules restricting so-called soft commissions in the fund management industry shows smaller firms will be hardest hit.