Consumers do not seem to view debt in the same category as other "financial matters" and are likely to turn to the Consumers Advice Bureaux for help only once a situation becomes extreme, suggests a report commissioned by the FSA and CAB.
A very detailed qualitative and quantitative survey entitled Widening the scope? FSA and CAB research into delivering financial information through the CAB was produced by the two bodies by BMRB International to assess whether the CAB could be promoted as the place to go for people in need of general financial information, what knowledge CAB advisers have, to find out how the FSA might be able to help educate consumers and test proposals for a web-based consumer Financial Health Check. Comments from general CAB advisers suggest they see debt as less complex than other financial matters, ...
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