FCA

Annuity providers need to make significant improvements to the quality of their written and telephone communications if customer outcomes are to be improved, according to the Financial Conduct Authority's (FCA) Thematic Review.

The Financial Conduct Authority (FCA) is asking annuity providers to look into their non-advised sales going back to 2008 to see if consumers missed out on higher income by buying the wrong type of annuity.

Forcing product providers to reveal how their annuity quotes compare with competitors and developing a one-stop pensions 'dashboard' for retirees are two of several changes proposed by the Financial Conduct Authority (FCA) following its wide-ranging review...

The Financial Conduct Authority (FCA) said it has overhauled its systems and processes after it was found to have been "seriously inadequate" in its response to a media blunder earlier this year.

The total costs of an independent report into the Financial Conduct Authority's strategy to brief a national newspaper on one of its high-profile regulatory projects are approaching £4m.

The Financial Conduct Authority (FCA) has apologised for the shortcomings in its handling of a media briefing ahead of the publication of its latest business plan, saying it accepted the criticisms and would implement changes to "sharpen its focus".

A strategy by the Financial Conduct Authority (FCA) to leak details of one of its upcoming projects to a national newspaper - a decision which sparked huge falls in the share prices of several major life companies - was "high risk" and inadequate, according...

Small firms engaging in poor practice stand a better chance of getting caught by the Financial Conduct Authority (FCA) under the new regulatory framework as the regulator has shifted its focus on its thematic work, according to a consultancy.

Great expectations: Assessing the FCA's personal recommendations paper

Members of the executive committee at the Financial Conduct Authority (FCA) stand to lose their bonuses over the blunder that caused a collapse in prices of large insurance companies, according to reports.