Aegon has begun the process of finding out which Cofunds clients experienced delays in their trading requests around the platform's technology migration, promising to pay a "£25 gesture of goodwill" to those who were "adversely affected" by the re-platforming move.
In a letter sent to financial advisers, seen by Professional Adviser, Aegon said each client situation "will be considered individually" and that the compensation process "should be finished by the end...
Launched November 2018
Firm's central hub
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