The Financial Ombudsman Service (FOS) has confirmed it is to be independently reviewed following the Dispatches documentary that claimed to unearth a number of issues with the Ombudsman.
The Channel 4 programme painted the FOS in a negative light, suggesting employees were not adequately trained to deal with cases and that people lose out because it is easier to let down a complainant...
Joined as head of strategy, multi asset, in June
Group income protection
Nine in 10 do not have income protection
Set to become part of Single Financial Guidance Body