The Financial Ombudsman Service (FOS) has confirmed it is to be independently reviewed following the Dispatches documentary that claimed to unearth a number of issues with the Ombudsman.
The Channel 4 programme painted the FOS in a negative light, suggesting employees were not adequately trained to deal with cases and that people lose out because it is easier to let down a complainant...
Partner Insight: Continuing the Architas education series for clients.
What made financial headlines over the weekend?
290,000 already affected
Putting the tech into protection
Square Mile’s series of informal interviews