The Financial Ombudsman Service (FOS) has upheld 36% of complaints about financial advisers in the past year, down from 40% in the previous year, its annual review has shown.
The report, published on 13 June, showed FOS resolved 1,602 complaints about advisers in 2016-17, the majority of which were about self-invested personal pensions (SIPPs). FOS upheld 64% of the 242...
Ramifications for advice firms
Calling for new advisers to join
Falls to 2.4%
Spent three years in the role
One of many options being 'kicked around'