The Financial Ombudsman Service (FOS) has confirmed it will collect £24.5m from the industry for the coming year, after the body predicted there would not be a meaningful rise in complaints in the period.
The FOS stuck to its previous proposals to increase its fees for 2016-17 by 5% - from £23.3m to £24.5m - effectively freezing last year's levy but taking into account £1.2m for the transition of consumer...
'Managed separation update'
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Regulator has stepped in